Hi Grant, thank you for your feedback! We really appreciate it. We are sorry to hear that your stamp in not completely transferring to your carton. Would you be able to send us some photos of what it looks like? Our email address is info@eggcartons.com . A lot of our customers have success in an even stamp application when they rub the stamp left to right on the ink pad, versus just pressing it down on the stamp pad. We are typically in the office Monday through Friday, however it does take a few hours for each stamp to cut, so unfortunately once a the stamps are complete and we do the final inspection, it is too late in the day to re-cut the stamp to get it shipped out. Again, thank you for your feedback and we look forward to hearing back from you so we can hopefully troubleshoot this with you!